As I mentioned before we decided to give Amazon Fresh a try. I am sorry to say that I am not happy with the service. While there is quite a bit of potential there, I don’t think its ready for use right now.
When you order, you pick a 1 hour window for your delivery. In addition, when you forget something, you can later add it to your cart. This was great, as I remembered all the food, but upon getting ready for bed, realized I should order tooth paste.
The delivery people have been really great. They are nice, and helpful. While I’m happy to carry everything myself, they always help me bring everything up to the apartment.
To keep things cool, they give you frozen bottled water. So far it has been Dasani. While I don’t need this water (tap works fine for us) its a nice perk and we often grab one on the way out the door.
I don’t really know if this is a pro, but they do use dry ice, which always is fun to play with.
When you get your food, it comes in a reusable bag, and inside is a hard foam cube. I was shocked to see how much packaging they use to ship some food. The hard foam they use is awful for the environment, and not bio-degradable. Today I was particularly offended to find a frozen item alone in one of these cubes. The packaging on the food was paper, and small, but the amazon packaging was much larger. A better solution would have been to package that item in a smaller cube, and throw it in one of the other not full bags.
EDIT: Since writing this article amazon has offered to pick up packing material. I am glad they made this change. It is not clear however if that actually re-use packing material or just throw it out. Lets hope they re-use it.
I understand that this will change, however, I am not currently satisfied with the selection. I find it a little difficult to “buy in bulk” but I think this will get better every week.
While I am currently on a 90- day trial, which is very generous of Amazon, it costs $299 a year after that. Apparently this includes amazon prime, which unfortunately, I have already paid for for the year. In addition, these prices seem a little high for your average market. One report even claims it is %14 higher then regular prices.
Upon check out you are asked to add a tip to your order. This is optional, however I think amazon should really be paying for this. It seems that they are looking to maximize their profits off the backs of the consumer. Here’s a tip. Pay your delivery guys a good wage, treat them with respect, and they will work hard for you.
Needless to say, I’m still a huge fan of Amazon Prime
We want to hear your thoughts. Think its great? Have ideas on how to reduce waste? Had a different experience then us? Let us know in the comments below.